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  • Most Common Questions:

    • How can I check the value remaining on my Digital Gift Card?
      You can contact the partner directly from whom your digital purchase was made. Each partner has a different method for contacting them with questions. Please follow the instructions provided in your email or in the redemption instructions for contacting them.
    • What if I don't receive the email containing my Digital Gift Card?
      Make sure you are checking the inbox for the email address associated with your Argos account. Ensure that it hasn't been misdirected to your spam/junk folder. Digital Gift Cards are usually delivered within minutes, but delivery may depend on additional order validation required by Argos or your credit card company. You can also visit the following webpage: https://giftcards.argos.co.uk and enter your order details as directed (you will need the email address used to order on Argos and your Argos Order Number).
    • Who will the email come from?
      You will receive an email from orders@giftcards.argos.co.uk
    • How can I gift a Digital Gift Card to someone else?
      Access your purchase via https://giftcards.argos.co.uk. If enabled, click the "Send Gift" button next to the Digital Gift Card you would like to gift. Complete the required fields and select "Send". You can gift a card as many times as you like, but it can only be used once.

  • Accessing Your Purchase

    • How do I find my Argos Order Number?
      Refer to your Argos order confirmation email, which will include your order number. Alternatively, log in to your Argos account and navigate to your order history, where you will see your Argos orders listed.
    • What if the search page gives me an error that says: "Your digital product was not found with the information you entered"?
      This means that the details you entered to find your purchase are either incorrect or your order hasn't been processed yet. Try again in a few minutes if it’s close to the time you placed your order or verify your correct order details from your Argos account.
    • What if my Digital Gift Card has the message: "Your digital product is in process, please check back later"?
      This means that your Digital Gift Card is still being generated, and if there are no issues, it should be emailed to you shortly. Try again in 10 minutes.
    • What if my Digital Gift Card has the message : "This order was not valid and has been cancelled"?
      This means there was an issue processing your order. You will receive an email from Argos confirming the cancellation.

  • Redemption

    • How do I redeem the value I purchased?
      The email will contain a link to your Digital Gift Card. The link will take you to the redemption instructions specific to the partner you purchased from. Be sure to save your email with instructions until the value is credited to your account.
    • How quickly will I be able to use my digital purchase?
      You can use the Digital Gift Card immediately after you receive it by following the instructions.
    • How can I confirm that the value was added to my account or check the value left?
      After redeeming, each partner has a different method for contacting them with questions. Please follow the instructions provided with your redemption details.

  • Still Need Help?